VectorLumira for Customer Support

Resolve more.
Escalate less.

Agents that triage every ticket, draft grounded replies from your help center, and hand the hard ones to the right person with full context.

Use cases

What customer support teams automate first.

Classify intent, urgency and sentiment the moment a ticket arrives, then route it.

Grounded answers with citations from your docs, ready for one-click send.

Let an agent process routine refunds in Stripe or Shopify with approval rules.

Score every conversation for tone, accuracy and policy compliance.

Plus 1,600+ more, in one click.

Classifies tickets, drafts grounded answers and routes to the right team.

Labels, prioritizes and drafts replies to incoming email every morning.

From $5 per user per month. Bring your own models. Connect everything in one click.